Ensuring Employees are Safe During Alcohol Transactions
Responsible alcohol training goes beyond just selling and serving. Employee safety is a top priority for employers and preparing them for potentially unsafe alcohol transactions is key. RTO’s safety training series is designed to keep employees safe for their entire shift, for both alcohol transactions and all of their interactions in the store.
RTO offers safety training that covers:
- De-escalating difficult and dangerous situations.
- Safely refusing alcohol sales.
- How to handle intoxicated guests.
- Navigating conflict between customers.
- Looking out for warning signs of harassment.
- Unsafe interactions, including drink tampering.
- Violence in the workplace.
RTO uses real world scenarios to prepare employees for real life situations. A conflict or emergency could arise at any time, especially when alcohol is involved, so it is best to prepare employees in advance. Get a preview of our De-Escalating Difficult Situations training by watching the trailer below.
As a reminder, complimentary access to RTO’s Crossover Alcohol Product Awareness training module is available for a limited time. Click here to access the training.
Training is Key for Alcohol Compliance
Alcohol sales and service specific training for employees is essential for businesses that need to maintain compliance. For the past 20 years, RTO has collaborated with state authorities to develop comprehensive employee training courses and campaigns.
Training content includes videos, white papers, and presentations that aim to educate employees on responsible alcoholic beverage sales and service. Topics covered include, but are not limited to:
- Checking IDs to prevent selling alcohol to minors.
- Strategies for preventing overservice and signs of intoxication.
- Maintaining compliance and certifications on a personal and business level.
- Understanding the law and types of liability.
To illustrate the above in training videos, RTO uses real people acting out real world scenarios and situations either filmed at real establishments or in our own retail store production studio. Get a preview of our responsible alcohol beverage training by watching the excerpt below.
As a reminder, complimentary access to RTO’s Crossover Alcohol Product Awareness training module is available for a limited time. Click here to access the training.
New! Crossover Alcohol Awareness Training
Today’s alcohol products come in all shapes and sizes and now legacy non-alcoholic brands are throwing their hat in the ring. It’s important now more than ever to make sure employees – stockers, cashiers, and everyone in between – can tell the difference between these alcohol vs. non-alcoholic beverages.
Ready Training Online has released a first-of-its-kind training to educate employees on crossover alcohol products. Available now, employees will learn how to differentiate these beverages from their non-alcoholic counterparts, how to stock them in a way that lessens confusion for the customer, and why it’s so important to know these things.
Complimentary access to RTO’s Crossover Alcohol Product Awareness training module is available for a limited time. Click here to access the training.
